Shipping & Delivery

Shipping & Delivery

Here's exactly what to expect after you place an order.

Processing time

Orders are processed within 1–3 business days. You'll get a confirmation email as soon as your order is placed, and a second email with tracking once it ships.

Delivery estimates

Destination Estimated delivery
United States 7–15 business days
Canada 10–20 business days
United Kingdom & Europe 10–20 business days
Australia & New Zealand 10–20 business days
Rest of world 15–25 business days

These are estimates, not guarantees. Customs processing, weather, and carrier backlogs can add a few days.

Shipping cost

Shipping is calculated at checkout based on your address. Any free-shipping threshold currently running will be shown in your cart before you pay.

Tracking your order

Once your parcel ships, you'll receive a tracking number by email. It can take 2–5 days for the first scan to appear — that's normal and doesn't mean anything is wrong.

Split shipments

If you order several items, they may arrive in separate parcels on different days. You're only charged shipping once.

Wrong or incomplete address

Please double-check your address at checkout. If a parcel is returned to us because of an incorrect address, we can reship it once you cover the return postage.

Missing or delayed parcels

If your order hasn't arrived within 30 days of shipping, contact us and we'll investigate and either resend or refund. See Returns & Refunds.

Still have a question? Get in touch — we reply within one business day.